Comments: The service was wonderful. The only
problem I had was that he came much later then originally planned. He
did call and let me know he would be late and gave me a new time. Then
there was an order left in the carpet for several days after the
Comments: Mike was meticulous! I had some stained
areas as well as paint overspray on other areas of the carpeting. Mike
was able to get all of it out - my carpets look fabulous! Would
definitely hire these guys again!
Comments: Brothers Carpet Cleaning was on time, did
excellent work, and was reasonably priced. They were able to come out
the next morning after we hired them, which was important because we
were moving and needed the job done quickly. We would recommend them to
Comments: This was an older couch and loveseat that came from a elderly aunt
and her daughter is a chain smoker and they cleaned and deoderized both pieces, including a pleated skirt on each corner.
They came out much nicer than I expected and will use them again
and recommend them to family and friends.
Comments: Our couch and chair look great! The color
no longer looks faded. My dog had an accident on our rug and it looks
brand new as well!! I was able to schedule an appointment quickly and he
did great work at good price! Thank you.
Comments: Gave a window of cleaning. Very timely,
called before he arrived. The experience was great. Didn't even meet
him in person but felt comfortable with experience over phone that I
wanted to follow through.
Comments: The carpet didn't smell clean when he was
done and the spots that he treated didn't go away.So I got out my
bissel and put some pretty smelling cleaner in it and redid the
whole thing. Looks and smells great now!
Comments: The customer service and professionalism of
this company was superb. I needed a project done right away. My
carpet badly needs replaced (bad dog), but I needed to have a kids party
in a few days. Very difficult project. The carpet was cleaned, but I
don't think that it was cleaned any better than my Hoover cleaner could
do it. It would have definately taken me 10 times as much time, though
and that's worth a lot. There were some "dirty" stripes left which
could have been taken care of with a little more overlap of the cleaner.
To their benifit, I did not call them out to rectify the problem, but
I'm quite sure they would have.
Comments: Friendly. Showed up on time. Got right to
work. Charged extra to clean near walls. Left spots that I later
easily removed. Still, the carpet was a mess when he got there and I
give him credit for doing as good a job as he did.
Comments: Gary was diligent with cleaning our
carpets. Unlike a past company Gary moves furniture to clean underneath
and places foam blocks or plastic to protect the wood legs of your
furniture. Highly recommended.
Comments: The cleaners showed up on time and quickly
took care of my carpet, even going out of their way to try getting rid
of some troublesome stains with no extra charge. The only thing that
caught me off guard was that they only accepted check or cash and I am
still waiting for my payment to go through.
Comments: The carpets were cleaned well, but there
were a few areas that were missed and they had to come back and do them.
Overall, we were happy with the outcome of the cleaning and would
recommend them to others.
Comments: We work for a number of local real estate
agent who are always in a hurry, response time is critical. Brothers
were very quick and efficient in the bidding process. Please note they
are one of the few companies who are willing to stretch your carpet if
required when cleaning them. Thank you Brothers.
Comments: The service was prompt and professional. I
was given a ballpark phone quote and on the scheduled day of service,
Mike measured the actual footage and told me what it would cost to
clean- no surprises, no additonal fees. The carpet looks great!
Comments: He was very professional,nice, worked
hard,and cleaned my upholstery which was priced as a compromise, since
he was not aware that all the furniture in my garage was not due to be
cleaned. Overall, extremely happy with his service and expertise.
Comments: on time, charge was equal to the estimate,
the work was thorough and the results were impressive. they worked
around my schedule and were even polite when i was late getting to the
house. i highly recommend their work and will hire them again to clean
my upholstery (which hadnt been cleaned in years).
Comments: I really can't think of enough good things
to say about Brothers Carpet Cleaning and especially about the young man
who did the actual work!, Mike Kallen. I am not a youngster - and have
had carpets cleaned many times, in several different homes, however,
NEVER have I had such good service! I have already told several of my
friends and neighbors in the neighborhood I have moved from and will
continue to promote their business at every opportunity. Marsha and
Comments: Mike did a great job. I called hoping to
get an appointment in the next couple of days, instead he fit me in the
very same day. Very prompt and very professional....would absolutely
recommend Brothers Carpet Cleaning.
Comments: He was on time and in fact called me to say
he was on his way. He was pleasent and very professional in his
conversation. My carpet looks wonderful. It was pretty dingy and now
it looks alomst new. I liked that the cleaning process did not use a
whole lot of chemicals. I wish I would have found him before moving.
Comments: He arrived when he said he would; he was
quick and efficient; I especially liked that he put booties on his
shoes when entering the house. The carpets came out clean and I am very
pleased. Also the price was very good.
Comments: Brothers Carpet cleaned the carpets in the
whole house. They looked great when Gary was done. Gary was prompt,
courteous, friendly and great to work with. I am very happy with the
job they did and the next day service! I would highly recommend them!
Comments: After nearly a week of cancellations from
COITI checked with Service Magic and located Brothers Carpet Cleaning. I
clicked on their name and requested a call/bid. Before I had a chance
to finish reading some of the ratings I received a call from Gary.
What a difference--I explained to him the problems with the above
mentioned company and told him I have basically been living totally
undone because of moved furniture etc. He told me he could be here
between 9:30 and 11:30 the next day. He arrived at 9:35, set up the
equipment, cleaned 4 rooms of carpet and 2 chairs. All work was
professionally done on time and at the quoted price.
Comments: These fellows do exceptional work. They
answered my phone message within the hour. They came when they said
they would, their prices were as estimated. Gary is personable and
communicates very, very well. Both are quite professional and pleasant
individuals. Gary and Mike cleaned my carpeting, carpeted stairs,
couches, tons of huge furniture pillows, foot stools, recliner chairs
and area rugs. Nice clear, small, square liners were put down under
furniture feet to protect them as the carpeting dried - which was a very
short time. Everything was immaculate and sparkled when they were
done! I will not hesitate to have them come again!!
Comments: Gary was quick to respond from the very
beginning. Polite, helpful and could accomodate our 2 day notice. Our
carpets looked brand new again! Gary did a great job and I was already
telling everyone I know who needs their carpets cleaned to call Gary.
Affordable and well worth the money. Thanks Gary!
Comments: Mike was on time and ready to work, we had
moved some furniture and he cleaned and treated the carpets where we
asked him to, that same day some spots came up and were very brown. I
called Mike and he said he would be out on Monday to take care of them.
They are now gone and the carpets look great. I would recommend them
to my friends and will use them again.
Comments: They did a great job and came back a second
time to spray for "odors". Gary was very personable and energetic,
polite and enthusiastic, too. Will have him come back and do the rest of
Comments: The tech showed up near the end of the
slide (10am) and took a half-hour to get the vacuum and gear prepped.
Once he got to work, however, he did a good job, even going back through
the bedroom to get a section after I moved the bed.
Comments: Gary did a good job. The house is a
rental, needless to say it was a tough job. He spent most of the time
dealing with red stains, which he was almost 100% successful. Old stain
would not budge. The majority of the filth was removed. Much better
than chem cleaning. Overall, I feel that Gary's equipment provides the
best cleaning I have seen.